Your data
Privacy Notice
This notice explains what personal data Clearframe Analytics collects through this website, our templates and our services, why we collect it, who we share it with, and what you can do about it.
The short version
- We collect only what we need to reply to you, deliver what you buy and send emails you asked for.
- We never see your full card or e-wallet details, and we don't sell your data.
- Client data for custom work is used only for your project and deleted after delivery unless you ask us to keep it.
- You can ask to see, correct or delete your data at any time: email hello@clearframeanalytics.com.
Who we are
Clearframe Analytics ("we") runs this website and sells our templates and services. When we decide how and why your personal data is used, we are the personal information controller under the Data Privacy Act of 2012 (Republic Act No. 10173).
For custom reports, you may share your own business data with us. When we work on that data only to build what you asked for, we handle it on your behalf, as your personal information processor. See Client data in custom work.
What we collect, why, and for how long
We only collect what we need for each of the reasons below.
| When | What we collect | Why we use it | Legal basis | How long we keep it |
|---|---|---|---|---|
| You join the email list | Email address | To send you launch news, new templates and the free download you signed up for | Your consent | Until you unsubscribe or ask us to delete it |
| You send a custom-report request | Name, email, type of business, where your data is, the service and tool you're considering, and your message | To reply, set up the free call and send you a quote | Steps you asked for before a contract | Up to 2 years if no project follows; longer if you become a client |
| You buy a template or service | Name, email, what you bought, the amount, the date and the payment reference. Our payment provider may also collect your phone number and billing details | To deliver your files, send receipts, give support and keep business and tax records | To carry out our contract with you, and to meet legal obligations | As long as tax and business-record laws require |
| You email or message us | Your name, contact details and what you write | To answer you and help you | Legitimate interest in replying to you | Up to 2 years after the conversation ends |
| You visit the website | Technical data such as your IP address, browser and pages visited, in our hosting provider's logs | To keep the site running and secure | Legitimate interest in a safe, working site | As set by our hosting provider, usually a few weeks |
We never see your full card or e-wallet details. You pay on our payment provider's secure page, and it sends us only the confirmation and the details listed above.
We don't use advertising cookies or sell your data. If we add website analytics later, we'll update this notice first.
Client data in custom work
For custom reports, SEO and data entry work, you may give us access to your own business data, which can include personal data about your customers, staff or suppliers. For that data:
- We use it only to do the work in your written quote, and only the people working on your project can see it.
- We ask for the least access the work needs. You can send exports or sample data instead of logins.
- We delete our working copies after delivery, unless you ask us to keep them, for example for Monthly Reporting.
- We can sign your non-disclosure or data sharing agreement.
- We never show your data, your name or your branding publicly without your written permission. Any work we show as an example uses changed names or sample data.
You remain responsible for having the right to share that data with us.
Who we share it with
We share personal data only with the service providers we need to run the business, and only what each one needs:
- Payment provider: to process your payment and send your receipt.
- Google (Google Drive, Sheets and Looker Studio): to deliver your files and template copies.
- Email and form tools: to receive your requests and send emails.
- Website hosting (Cloudflare): to run the website.
- Our team members, who are bound to keep your information confidential.
- Government agencies, courts or professional advisers, only when the law requires it or to protect our legal rights.
Some of these providers store data on servers outside the Philippines. We choose providers that protect personal data to a standard comparable to Philippine law.
How we protect it
- Only the people who need your information for their work can access it.
- We use accounts with strong passwords and two-step sign-in for our email, storage and payment tools.
- We keep client data in access-controlled folders and remove working copies when a project ends.
- If a personal data breach could harm you, we will notify you and the National Privacy Commission as the law requires, within 72 hours of finding out.
Your rights
Under the Data Privacy Act, you have the right to:
- Be informed about how your personal data is used, which is what this notice is for.
- Access the personal data we hold about you.
- Correct data that is wrong or out of date.
- Object to processing, and withdraw your consent at any time. Every marketing email has an unsubscribe link.
- Ask us to delete or block your data, unless we must keep it by law.
- Get a copy of your data in a common electronic format.
- Be compensated for damage caused by wrong or unauthorised use of your data.
- File a complaint with the National Privacy Commission (privacy.gov.ph).
To use any of these rights, email hello@clearframeanalytics.com. We may ask you to confirm who you are first.
Children
Our templates and services are for businesses and adults. We don't knowingly collect personal data from anyone under 18. If you think a child has given us their data, contact us and we'll delete it.
Changes to this notice
We'll update this notice when how we use personal data changes, and change the date at the top. For important changes, we'll also tell people on our email list.
Contact our Data Protection Officer
Data Protection Officer: Clearframe Analytics Data Protection Officer
Email: hello@clearframeanalytics.com